If you encounter a problem when building or programming your robot, you have several options to get support:
1.) Check our FAQs where you will find answers to some common issues.
2.) Ask your question in our Support Forum on our Discord channel. This is your easiest and quickest way to get help. You will receive support from the pib team as well as from our global community. You can also browse the Support Forum via the search bar in the top right corner and see if your issue has already been solved in the past.
3.) You can also send us an e-mail to team@pib.rocks and we will get back to you as soon as possible.
If you are a pib.Education user, you can also join us in our Weekly Support Session on Tuesdays from 1.30 – 2.00 p.m. (CET) on our Discord Server.
Please note: We do not have a telephone support hotline. We ask you to use our Disord channel or e-mail for support inquiries.
